TESTIMONIALS

Our experience farewelling our Mother with besoul Funerals was amazing.

At a difficult time, with so many decisions to be made, Lily steered us through the process seamlessly.

Her empathy and kindness, together with professionalism and wisdom, made the goodbye exactly as mum would have wished.”

– Bridget Gibson and the Cross Family

“Lily and the Team at besoul Funerals,

Thank you so much for an amazing service and supporting our family over the last two weeks.  Everyone said the service was fantastic, and we felt we were in safe, caring hands, right from the start.

You have a really special place up in Gumfield Drive and you and your staff are the best in the business.”

– Maureen, Sarah, Dave, and Chris Stephen

“We would like to thank Peter and Lily from Besoul Funerals who helped us get through an unhappy time in our life with the recent passing of our much-loved mum.

Lily showed care and compassion throughout and went to extraordinary lengths to help us but also respected our wishes with the arrangements for the service. Lily took the time to listen to what we wanted and guided us throughout and even added little touches which we would never have thought of.  We can’t thank her enough for arranging the unusual colour (pink) for mum’s coffin.

The catering for the after service was nicely presented with the bonus being fresh homemade food. 

We would highly recommend Besoul Funerals as they go above and beyond to make sure everything goes to plan with compassion and ease. Thank you, Peter and Lily. ”

– Michelle, David and Paula

We want to thank you so incredibly much for the service you provided for my beautiful mother. I know she would have been so happy with how smoothly everything went.

I want to thank you for being so open and encouraging to us having the service exactly how we wanted it and making our visions come to light/happen.

We have been told by so many, both people that came in person and also those that watched the livestream, that it was the “best funeral ever”. You were so warm, welcoming, kind, and professional, and made us feel so at ease with the planning.

Thank you, thank you, thank you. The service was absolutely perfect and the most amazing celebration of life for my mum.”

– Lots of love, Molly, Diane, and the Grant family

“On behalf of our family, thanks so much to Lily and Peter for your personal and professional service last week following the death of our Mum and Oma. We felt completely comfortable with the communications and planning for a funeral that may have been slightly more complicated than usual.

We highly recommend besoul.”

– Bruce

“Thanks so much Lily for everything you and your team have done for us.  We were so happy with how everything went.  You really did make it very easy for us to organise everything that needed to be done in such a short time.”

– Megan 

“We would like to thank Lily and Peter at Besoul for looking after us so well following our recent loss.  Lily was very kind and patient with us as we organised our first funeral for a family member in New Zealand.  She was so informative, efficient and helpful throughout our sad time. 

Lily anticipated everything we might need- organising all aspects of the process and final service. We felt thoroughly supported throughout.  Thank you so much to all at Besoul for providing us with such a professional and compassionate service.” 

– Mark and Sarah

“Lily organised a private service for my husband at the funeral home and from our first meeting I felt very comforted by her warm demeanor. She listened and acted on our requests and answered our questions with compassion. Thank you Lily for guiding us through this sad time.”

– Christine Christie

“We were very happy with how Besoul looked after our Dad’s funeral. It was the perfect amount of helping. Not too much, but enough to make us feel supported. They were super accommodating, meeting our wishes, making Dad’s farewell the day we wanted it to be.”

– Phillippa

“A very professional service, Lily was great to deal with, she was kind, caring and helpful. Well presented venue with good indoor outdoor flow for socialising after the service. Audio visual technology was excellent with good quality live stream capability. Very nice catering with a good selection of finger foods. A wonderful way to send off a beloved wife and mother.”

– Ken & Morgan

“On behalf of my entire family, I would like to say a massive thank you to Lily and the team at Besoul Funerals for the utmost care and respect showed to us when planning the celebration of our Papa’s life.

The whole process couldn’t have been easier which was appreciated immensely in such a sad time for all of us. Everything was done with the grace, patience, respect, and care that such a great man deserved which made the service very special for everyone involved.

I can’t recommend Besoul Funerals highly enough.”

– Ashlee 

“Lily and Pete have been responsible for my elderly mum’s funeral. I cannot stress enough the exemplary work they put into this very special occasion for us.

Lily is a person that gives out an abundance of peace, calm and healing. From our first meeting (prior to my mum’s passing) right through until the end of the funeral, Lily has been a source of inspiration. She has the ability to remove fears and anxiousness through her articulate detail to everything, making one feel secure.

The professionalism, high standards and total respect from both Lily and Pete were faultless. We just wished we had known about Besoul Funerals when my Dad passed a year ago. On behalf of the Bridge family, please pass onto Lily, and to Pete, our heartfelt thanks.”

– Dee Thomas

“When Dad died suddenly, it took some pretty amazing people to work with an emotional whānau regarding planning and organisation of his impending funeral. Besoul Funerals were these people! Their gentle, empathetic, kind, caring way of working, with Mum in particular, was noticed and very much appreciated.

They were obliging and professional in their efforts to bring Dad back home for a few days so that close family and friends could bid their farewells. The funeral service was well managed and ran smoothly in a modern room with excellent technology facilities. We could ‘livestream’ the service to those who couldn’t be there in person.

As a family, we couldn’t have asked for a more professional, appropriate event to celebrate the life of my special Dad. Lily is an awesome funeral director. I recommend Besoul Funerals. You will not be disappointed with their service.”

– Christina Barruel

“On behalf of our Auntie, we’d like to say a huge thank you for the amazing job you did performing her service. We really appreciated the patience and kindness you showed us all, especially considering there was so many of us and our opinions to consider. We all felt really happy with how the celebration of her life went, we think it honoured a pretty special lady. We are most grateful for your part in this.”

– Leslie, Peter, Roger, Jen, Cath, Cath, Bevan, Karl & Families

“I would like to thank you very much on behalf of our family for the prompt, professional and very caring manner in which you conducted yourself during the process of my father’s end of life celebration. From my first phone call to you, you guided us through every step required to look after Dad and made what would have been a very stressful ordeal so much easier with your advice and caring attention to detail. The flexibility you afforded us personalise our celebration of Dad’s life made our day very special indeed.”

– Robin, for and on behalf of the Wheeler family